Refund policy

At AURROVA, every experience matters.

Refunds & Returns are accepted within 2 days after delivery if the customer no longer wishes to keep the item.

Items must be unused, and in their original condition with all original packaging.

The refund will be processed within 3-7 business days specified at the time the return is requested.

Size Exchanges must be requested within 2 business days after delivery. Exchanges are subject to product availability and approval after confirming that the requested size is available.

If the requested size is unavailable, the customer may choose to either cancel the exchange or request the size to be restocked. In the latter case, the team will make a special order and will be delivered as soon as it arrives.

Damaged or Defective Items Any item that arrives damaged or defective must be reported within 48 hours of delivery, along with clear photos of the issue.

AURROVA reserves the right to decline any request that does not meet the above conditions.